FAQ'S

FREE... WE DONT TAKE ANY MONEY FOR SHIPPING TO YOUR DESIRED LOCATION.

WE SHIP NATION-WIDE. NO MATTER WHERE YOU LIVE, WE GOT YOU COVERED.

DELIVERY TIME DEPENDS ON YOUR LOCATION. ORDER GENERALLY TAKE 5-10 DAYS

NO. THE PRICE YOU PAY AT CHECKOUT ALREADY INCLUDES ANY APPLICABLE DUTIES AND TAXES — THERE ARE NO SURPRISE FEES AT DELIVERY. IF A CARRIER REQUESTS PAYMENT IN ERROR, PLEASE CONTACT US BEFORE PAYING.

SOME ITEMS RUN OVERSIZED. WE RECOMMEND CHECKING THE SIZE GUIDE ON EACH PRODUCT PAGE TO FIND YOUR PERFECT FIT BEFORE ORDERING.

PLEASE CONTACT OUR CUSTOMER SERVICE WITHIN 48 HOURS OF DELIVERY AT contact@vesnep.com, INCLUDING YOUR ORDER NUMBER AND PHOTOS OR VIDEOS OF THE ISSUE. WE'LL REVIEW YOUR CASE AND PROPOSE A SOLUTION AS QUICKLY AS POSSIBLE. PLEASE DO NOT RETURN ANY ITEM WITHOUT PRIOR CONFIRMATION FROM US.

OUR INVENTORY IS LIMITED AND RESTOCKS ARE RARE. FOLLOW US ON INSTAGRAM AND TIKTOK TO BE THE FIRST TO KNOW WHEN NEW STOCK DROPS.

ORDERS ARE PROCESSED AUTOMATICALLY AFTER CHECKOUT. IF YOUR ORDER HASN'T SHIPPED YET, REACH OUT TO US QUICKLY AND WE'LL DO OUR BEST TO ACCOMMODATE ANY CHANGES. PLEASE DOUBLE-CHECK YOUR DETAILS BEFORE PLACING AN ORDER..

YOU'LL RECEIVE A CONFIRMATION EMAIL AFTER PURCHASE, AND A SECOND EMAIL WITH YOUR TRACKING NUMBER ONCE YOUR ORDER SHIPS. YOU CAN ALSO VISIT OUR Order Tracking PAGE ANYTIME.

YES. YOU HAVE 14 DAYS FROM THE DATE OF DELIVERY TO REQUEST A RETURN OR EXCHANGE. ITEMS MUST BE UNWORN, IN ORIGINAL CONDITION, AND HAVE ALL TAGS ATTACHED. TO START THE PROCESS, EMAIL US AT contact@vesnep.com WITH YOUR ORDER NUMBER.